Business Process Management

Executive Dashboards

Dashboards can bring many measurements together and provide qualitative answers to fundamental questions about a business, alert people when problems occur, and help users make decisions. But they are only as effective as an organization's ability to collect and filter through mountains of raw data. To increase the chance of a successful dashboard implementation, make sure your data sources support the story you want to tell.

A successful dashboard helps expedite the decision-making process by addressing the following user needs:

It provides answers to fundamental questions about a business or a business unit. Each executive relies on statistics called Key Performance Indicators (KPIs). A dashboard provides a quick snapshot of these KPIs to help decision-makers get the answers they need quickly.

It alerts users when something goes wrong. When a critical event occurs or is about to occur, a dashboard will notify users.

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